phcasino Privacy Policy

1. Information We Collect

When you register and use phcasino, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method details (e.g., GCash or Maya account reference) to process deposits and withdrawals securely. During your use of the platform, we automatically collect technical data including your IP address, device type, browser information, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve overall performance for all Filipino players.

• Registration details: name, date of birth, email, mobile number, address
• Payment references for GCash, Maya, and local bank transfers
• Identity verification documents when required
• Device and browser data collected automatically during sessions
• Gaming activity logs, transaction history, and support communications

2. How We Use Your Information

phcasino uses the information we collect strictly for the purposes of operating and improving our platform for Filipino players. Your personal data is used to verify your identity, process financial transactions, and ensure compliance with applicable Philippine gaming regulations. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about bonuses and new features. Technical and behavioural data helps us detect fraud, prevent money laundering, and maintain a fair gaming environment for all members. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes under any circumstances.

3. Sharing of Information

We may share your personal information with trusted third-party service providers who assist us in operating the phcasino platform — for example, payment processors, identity verification services, and IT infrastructure providers. These partners are contractually bound to handle your data securely and only for the specific purposes we have authorised. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal request. We will never share your data with unrelated third parties for advertising or profiling purposes. Any third party we work with is required to maintain standards of data protection consistent with Philippine law.

• Payment processors (GCash, Maya, local banks) for transaction handling
• Identity verification providers for KYC compliance
• IT and security service providers under strict data agreements
• Philippine regulatory and law enforcement bodies when legally required

4. How We Protect Your Data

phcasino takes thesecurity of your personal data seriously and implements industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using SSL/TLS protocols, ensuring that your information remains private during every session. We store personal data on secure servers with restricted access, and only authorised personnel with a legitimate business need may access your account information. We conduct regular security audits and vulnerability assessments to identify and address potential risks before they can affect our players. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with the Data Privacy Act of 2012. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and keep your login credentials confidential at all times.

5. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents may be kept for a minimum of five years following account closure to comply with anti-money laundering regulations applicable in the Philippines. If you request deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or legitimate business necessity. Marketing preferences and communication opt-outs are recorded and honoured immediately upon your request. Once the applicable retention period has expired, your data is securely deleted or permanently anonymised so that it can no longer be linked back to you.

6. Cookies and Tracking

phcasino uses cookies and similar tracking technologies to enhance your experience on our platform and to ensure that the site functions correctly across different devices and browsers. Essential cookies are required for core functionality such as maintaining your login session and remembering your preferences — these cannot be disabled without affecting your ability to use the platform. We also use analytical cookies to understand how players navigate the site, which helps us identify areas for improvement and optimise the overall user experience. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies may limit certain features. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of phcasino.

• Essential cookies: required for login sessions and platform functionality
• Analytical cookies: help us understand usage patterns and improve the platform
• Preference cookies: remember your language and display settings
• No third-party advertising or cross-site tracking cookies are used

7. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 of the Philippines, you have specific rights regarding your personal information held by phcasino. You have the right to access a copy of the personal data we hold about you, and to request corrections if any information is inaccurate or incomplete. You may also request the deletion or blocking of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page. We will respond to all verified data subject requests within the timeframe required by applicable law.

• Right to access your personal data held by phcasino
• Right to correct inaccurate or incomplete information
• Right to request deletion or blocking of your data
• Right to object to processing for direct marketing purposes
• Right to lodge a complaint with the National Privacy Commission

8. Changes to This Policy

phcasino reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notice. Your continued use of phcasino following the posting of any updated policy constitutes your acceptance of those changes. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to our support team — we are always happy to help.